Simplifying Insurance Enrollment to Create a More Attractive Entry Point

Human beings have always had the knowhow to excel in a host of different things, and yet one thing they remain best at is improving on a consistent basis. This progressive streak, on our part, has already got the world to hit upon some huge milestones, with technology appearing as a major member of the stated group. The reason why technology enjoys such an esteemed stature among people is, by and large, predicated upon its skill-set, which ushered us towards a reality that nobody could have ever imagined otherwise. Nevertheless, if we look up close for a second, it will become clear how the whole runner was also very much inspired from the way we applied those skills across a real world environment. The latter component was, in fact, what gave the creation a spectrum-wide presence, and consequentially, kickstarted a tech revolution. Of course, this revolution then went on to scale up the human experience through some outright unique avenues, even after achieving such a monumental feat, technology will somehow continue to produce the right goods. The same has grown increasingly evident over the recent past, and assuming one new insurtech-themed development shakes out just like we envision, it will only make that trend bigger and better moving forward.

Noyo, the leader in benefits data management, has officially launched a complete insurance enrollment solution, which is designed to help you get rid of EDI files, portals, paper, and manual data entry protocols. Talk about what the solution is offering on a more granular level, the discussion must begin from its fast and easy integration capabilities. Up until now, exchanging enrollment and eligibility data with insurance carriers has mandated a lot of resources so to manage EDI files, complex direct integrations, and custom processes in the context of each and every carrier. Owning to Noyo’s enrollment solution, though, benefits admins can now bank upon a Noyo API to connect with any carrier in the ever-expanding Noyo Carrier Network. Once connected, they can exchange the relevant data using a simple, standard data format which is a mainstay, regardless of the carrier. This standardization should prove useful when it comes to accelerating carrier connectivity, automating manual work, and powering a more seamless experience for customers. Next up, we must get into the solution’s advanced enrollment engine, which works behind the scenes to continuously clean, audit, and transmit enrollment data to connected insurance carriers. Such a feature, like you can guess, significantly brings down the group setup timelines. The weightage of what sounds like a simple functionality can be understood if you consider that it currently takes around 6-8 weeks to implement an EDI file for a newly sold group, all while ben-admins still have no option but to trust carrier error reports for catching issues that could impact billing or access-to-care. The new enrollment engine, on the other hand, allows you to process member changes in near real-time and use powerful automation to prevent coverage issues before they impact members. We referred to Noyo’s carrier network, but there is so much more to it. For instance, the whole network is notably built upon a technology which lets you reach out to virtually any medical, dental, or vision carrier. Given the modern API experience that emerges from doing so, benefits administrators are able to eliminate the very need to manage each carrier’s files, data schemas, and workflows.

“Noyo’s complete enrollment solution is an easy-to-deploy, giant leap forward for the HR and ben-admin software companies that are focused on delivering modern benefits experiences to their users,” said Shannon Goggin, CEO and co-founder of Noyo. “Consumers expect the same level of ease and simplicity from their benefits as they expect from other software-driven experiences like shopping online or connecting a bank account to an app. To keep up, the group benefits industry needs better, faster ways to manage data behind the scenes. Noyo is enabling a crucial technology shift by simplifying the enrollment process end-to-end and automating away manual work for all involved: insurance carriers, brokers, ben-admins, HR teams, and members.”

Rounding up the highlights is a dedicated command center. The problem statement this command center is trying to solve how most carrier systems today feel like a black box, meaning it’s too complicated for a customer, after they have submitted the required data, to really understand what happens from an actionable standpoint. Breaking that tradition, Noyo’s command center uses its first-of-its-kind user interface to give HR and ben-admin software platforms full visibility and control of all their enrollment data. This is partly made possible by the way data is stored. Traditional systems have long segregated the stated information in siloed EDI files, spreadsheets, email chains, etc, whereas command center offers ben-admin operations teams a single source of truth for enrollment, and it offers that in one place. The unified stance of the latter approach naturally makes for faster response to customer queries, proactive identification and resolution of data discrepancies, and better management of all workflows.